Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your

Effective Date: 26 January 2026

GatePal™ (“GatePal™”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how information is collected, used, and safeguarded.

GatePal™ is a product of Ravik Technologies Private Limited.

This Privacy Policy explains how GatePal™ collects, uses, stores, and protects personal and operational data when you use the GatePal™ platform, including its web applications, mobile applications, and related services.

1. Information GatePal™ Collects

GatePal™ may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Apartment or unit details

  • Role within the society (resident, committee member, guard, staff)

b. Entry–Exit and Usage Data

  • Visitor entry and exit records

  • Vehicle details (if provided)

  • Approval logs

  • Time stamps and movement history

  • Society activity logs

c. Device and Technical Data

  • Device type

  • Operating system

  • App usage data

  • IP address (for security and diagnostics)

2. How GatePal™ Uses Information

GatePal™ uses collected information to:

  • Enable entry–exit tracking and society management

  • Facilitate visitor approvals and notifications

  • Maintain security and operational records

  • Improve platform performance and user experience

  • Provide customer support and system communication

  • Ensure compliance with applicable laws and society policies

GatePal™ does not sell or rent personal data to third parties.

3. Data Storage and Security

GatePal™ implements appropriate technical and organizational measures to protect data, including:

  • Secure servers

  • Controlled access permissions

  • Encrypted data transmission where applicable

  • Audit logs for system activity

While GatePal™ takes strong precautions, no system can be guaranteed to be completely secure.

4. Data Sharing and Disclosure

GatePal™ may share data only in the following circumstances:

  • With authorized society administrators

  • With residents for approved visitor access

  • With service providers strictly required to operate the platform

  • When required by law, regulation, or legal process

GatePal™ ensures that any third-party service providers adhere to confidentiality and security standards.

5. User Responsibilities

Users are responsible for:

  • Keeping login credentials confidential

  • Ensuring accuracy of information provided

  • Using GatePal™ in compliance with society rules and applicable laws

GatePal™ is not responsible for misuse of access caused by credential sharing or unauthorized usage.

6. Data Retention

GatePal™ retains data only for as long as necessary to:

  • Provide services

  • Meet legal or regulatory requirements

  • Resolve disputes

  • Enforce agreements

Societies may request data deletion or retention configuration as per applicable laws.

7. Children’s Privacy

GatePal™ is not intended for use by children under the age of 18 without supervision. GatePal™ does not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

GatePal™ may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of GatePal™ constitutes acceptance of the revised policy.

9. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

GatePal™ Support
A product of Ravik Technologies Private Limited
Email: hi@gatepal.in, Phone: +91 9727747433